Record the concern
Capture the people involved, what happened, observations and immediate actions. Record when an event occurred, including approximate or unknown dates.
Safeguarding case management
Bringing concerns
safely into the light.
A structured place to record safeguarding concerns, add information as it emerges and follow a case through review. Built for teams supporting children and vulnerable adults.
The product
From an initial concern
to a fuller picture.
Keep the account, its context and the steps taken together in one case. Add new records without replacing the original account.
Include visual accounts
Record an ordered sequence of disclosure symbols with accompanying words and context. Add freehand drawings or mark a front or rear body outline, with a description.
Follow up
Add notes, incidents, updated person details, safety assessments and referral records. Set review dates and find due or overdue follow-up in case queues.
Review and assign
Request a case review, record a review decision or request further work. Transfer responsibility through an acceptance workflow, with access governed by roles and case responsibilities.
Keep supporting evidence
Attach PDF, JPEG or PNG files with a description and provenance. Original files and any recorded replacements remain part of the case history.
Prepare a case report
Authorised case owners and reviewers can prepare a PDF report containing case history, chronology and visual records. Attachment details are listed; original files are accessed separately.
A record that keeps its history
New information.
Original account preserved.
Recording time and event time are kept separate. View the history in the order it was recorded, or explore a chronology using the event dates supplied.
Attributed when recorded
The service records who submitted each entry and when it was saved. Case content is encrypted, and integrity checks run when case history is read.
Corrected by adding
A correction creates a new entry with a reason. Earlier versions remain available, preserving what was originally recorded.
Access follows responsibility
Case access is checked against current permissions. Organisation administration alone does not give access to case content.
The people behind Tuteluma
Our senior team
Bringing together experience in safeguarding, technology and governance.
Director
Wayne Humberstone
Wayne is a governance, assurance and accountability specialist with over 30 years' experience leading complex, highly regulated organisations. He has designed and strengthened governance frameworks, executive oversight and organisational controls for public bodies and government stakeholders, including securing a £100m government capital funding business case and over £2.5m in additional external funding through strategic partnerships. At the Office of the Police and Crime Commissioner for Bedfordshire, he held roles including Director of Operations and Deputy Head of Paid Service, and Temporary Chief Executive and Monitoring Officer. This followed a 25-year career within Bedfordshire Police, rising to Special Constabulary Chief Officer, including responsibility as Head of Public Contact for Bedfordshire and Cambridgeshire, where he oversaw more than 400 staff and a £15 million budget across all first-contact incident reporting and call handling functions. Wayne has also advised the Ministry of the Interior in the UAE and served as Interim Chief Executive within the technology sector. He holds a CIPFA Level 7 Diploma in Corporate Governance, is an accredited GC Ologist, and serves as a Magistrate and Trustee of the Bedfordshire and Luton Community Foundation.
Director
Simon Oddy
Simon has over 30 years experience in the software industry. With an MSc in Artificial Intelligence from the University of Bath, Simon brings together cutting edge A.I. techniques and his knowledge of technical solutions, technical process and leadership skills to provide a holistic service.
Simon has 20 years running private business and leading the delivery of software solutions to emergency services control rooms in the U.K. and internationally. Simon is a recognised agile change consultant, and has spent many years leading the transformation of departments to agile work practices (waterfall to Scrum and Kanban, and touch points to all other business areas). Simon has extensive experience in software and systems delivery to customers demanding quality software solutions with 99.999% uptime requirements, and has over nine years experience leading and managing onshore and offshore teams across multiple time zones.
Director
Melissa Andrews
Melissa brings deep safeguarding leadership experience, having served as Chief Executive Officer of the Religious Life Safeguarding Service (RLSS), joining initially as Head of Membership & Finance. She currently sits on the Safeguarding Committee for the charity Rays of Sunshine. She combines this with strong charity governance and financial management expertise, currently serving as Chief Executive Officer of The Secular Clergy Common Fund, and previously as Charity Secretary for the Sisters of Charity of Jesus and Mary. Earlier, as School Business Manager at Grange Junior School, she managed OFSTED compliance and risk assessments, giving her first-hand experience of the safeguarding and compliance pressures facing frontline organisations.
Get in touch
Let’s talk about
your safeguarding work.
For product enquiries or to discuss a demonstration, email the Tuteluma team.